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I help you and your brand authentically connect to the people that matter most – your customers, clients, and employees.

 

With efficiency, accuracy, and speed, I provide Customer Experience Strategy, Design, and Innovation services to help you create those authentic connections.

I collaborate with you to innovate, pivot, and course-correct your products, services, communications, and experiences to increase customer loyalty in every relationship and improve your bottom-line.

HOW WE WORK TOGETHER

YOU ALWAYS GET THE A-TEAM

After working at agencies for over 12 years, the A-Team pitched the work, then the B-Team (or even the C-Team) would do the work. At Hello Sara Christine LLC, you only work with the A-Team.

We intentionally stay small so you get the full senior-level of expertise from myself to the people on my team (top experts in their field) to create the right solutions for your experience challenges. 

HOW TO ENGAGE

services

  • Customer & Company (CX/EX) Experience Roadmaps, Journey Maps, & Strategy Development
  • Journey Mapping, Process Mapping
  • Communication & Content Strategies
  • Strategic Research & Analysis
  • Customer and Employee (CX/EX) In-Depth Interviews & Surveys
  • Baseline CX/EX Assessments
  • Root Cause & Symptom Assessments
  • Company Culture/Employee Experience Assessments
  • Digital Transformation Assessments
  • Master Classes, Workshop Development & Facilitation
  • Event, Summit & Conference Moderation
  • Event, Summit & Conference Experience Design
  • Resource Management / Vendor Relations
  • Case & Experience Scenario Development
  • Systems Analysis & Recommendations
  • UX/UI Design & Documentation
  • CX Coaching Support & Services (For Executives, CXO’s, CX Professionals)

Sara is my morning coffee – bringing clarity and focus to the work ahead! I view her as one of our most invaluable partners. She is always bringing a fresh, dynamic approach to CX. So many people across our organization say that talking to her is better than therapy, as she is always making every person feel seen and heard – and even more, ensuring their valuable input is properly integrated. This kind of connection has built momentum, trust, and change within our teams. Sara is the real deal and I highly recommend her if you’re interested in truly delivering for every client you serve, internal and external.

SVP, Experience Operations, and Chief of Staff
CO-OP Financial Services

“Sara Christine was the cherry on top of the event for us.
We have raised our standards because of her.”

Head of Projects, Singapore
The Ortus Club